POLICIES

Our first policy is to serve you, our guest. Our hope is that you’ll enjoy your stay in our neck of the woods and that you’ll return as our guest at the Fall Hollow Bed & Breakfast. The purpose of the following information is to help make everything go smoothly for our guests, from reservation to check-out:


Making Reservations  |  Payment

To provide a great experience for all our guests, we don’t overbook the Inn. As a small B&B, we have a limited number of rooms, so when you make your reservation your room is guaranteed with a credit card (Visa, MasterCard or Discover), and the reservation is subject to our cancellation policy below. Nightly rates are based on double occupancy; breakfast is included. Additional guests beyond double occupancy are $25 per person in the hotel-style rooms and $40.00 in the Innkeepers house, per night, which also includes breakfast.

An advance deposit is required. A reservation that is reserved and held on a single credit card requires a 50% deposit of the total amount. Guests receive an invoice at check-in, at which time payment is due. We prefer cash or check and accept Visa and MasterCard.

Cancellations

Cancellations made 30 days or MORE before check-in date will incur a $30 processing fee per night, per room.

If you need to cancel LESS than 30 days before check-in, but still ahead of that date, we reserve the right to hold you responsible for 50% of your unused reservation. Do let us know as soon as possible... if we can fully or partially rebook the room, we reduce this charge proportionately (to a minimum of a $30 processing fee). We cannot be responsible for weather conditions and other family emergencies that may arise.  We dislike charging anyone for the time they are not here – that's not our goal, and maintaining goodwill is important to us as a business. But this is our livelihood, and a late cancellation on a room that has been off the availability chart for a prolonged period of time can often result in the inability to rebook the room. We feel that 50% is a fair burden to both parties for a room left empty.

No shows and cancellations within 2 weeks do not allow us any possibility of rebooking the room and have already obligated us to preparation and planning, and thus incur full reservation cost.

Holidays and Special Events are non-refundable.

We appreciate your business and are happy you chose to stay at Fall Hollow B&B


Check-In / Check-Out Policy

Check-In is between 2pm and 9pm. There will be absolutely no check-ins allowed after 10pm.

Check-Out is by 10am.

Special Arrangements for check-in or check-out will be considered on a case-by-case basis at the time the reservation is made.


Campground Policy

If you need to cancel your reservation, you must call the campground before the deadlines listed below to receive your deposit refund, minus a $10 cancellation fee. Text and email notifications of cancellations are not acceptable. Not calling to cancel/no show will result in forfeiture of the entire deposit.

RV & Tent Sites: 72 hours cancellation notice is required. Notify the campground by 3 p.m. three days before your scheduled arrival.

Reservations made after these deadlines require nonrefundable deposits.
Cancellations made after deadlines will result in forfeiture of all deposits.

Holidays and special events have a special deposit and/or cancellation requirements. Special conditions apply during high-demand periods and special events. Please check with the campground for details.

Cabin Rental: This unit will have special deposit and cancellation requirements. There is a $30.00 non-refundable cancellation fee for canceled reservation. If you cancel within 30 days of your reservation you will be charged 50% of your stay, if we can rent out the cabin we will refund the used portion less the $30.00 processing fee. If you cancel within 2 weeks of your stay you are subject to the full reservation cost.

Holidays and Special Events are non-refundable. 

We are a small privately-owned campground with limited space and goodwill is important to us. We cannot be responsible for weather and family emergencies.


Thank you for choosing Fall Hollow!

 

RULES & REGULATIONS

We’ve established the following general campground guidelines to help ensure your safety and your enjoyment, while in our park and the same to our other guests. Those who choose not to observe these guidelines can be asked to leave our park without any form of refund.

SPEED LIMIT: 5 mph. Please observe our speed limit to ensure the safety of all our guests. Remember... children are playing!

QUIET TIME: 10 p.m. to 8 a.m. This includes generators.

SITE OCCUPANCY: Only one (1) RV is allowed per campsite and 2 vehicles.

CHILDREN: Guests are responsible for all behavior of children. All children under the age of 14 years must be accompanied by an adult 18 years or older.

TRASH: Please place all garbage in designated dumpsters located at the bathhouse.

CAMPFIRES: Campfires are permitted at your site in a fire ring. Please be sure to extinguish all fires before leaving. No carry-in firewood. Keep campsites clean.

LAWN CARE: Long term guests are responsible for lawn care at their site. Mower provided by the Resort.

CLOTHESLINES: Not permitted.

FIREWORKS: Prohibited on park property.

APPLIANCES: No outside appiances at campsites.

PETS: Keep on leashes (six-foot maximum length) or inside and do not leave unattended outside. No excessive barking allowed. Pets must be walked by a responsible person to pick up after them immediately. This rule is for cats and dogs.

VISITORS: Your visitors are always welcome at Fall Hollow Resort, provided they register at our main office. Registered guests and their visitors are expected to read and adhere to all campground guidelines. Guidelines are presented at time of check-In. All your visitors must leave the campground by 8 p.m.

RECREATIONAL VEHICLES: Battery-operated vehicles or motor-driven cycles, bikes, scooters or golf carts can be driven in the park but must adhere to the 5 mph speed limit and must be insured. VEHICLE REPAIRS: Vehicles and RV repairs are not permitted in the park.

WIFI: WiFi is provided for Resort guests for email & browsing only not for downloading or streaming.

CAMPGROUND: check-in 12-7pm check out 12pm.

B&B ROOMS AND CABIN: Check-in 3-7pm check out 10am.

GENERAL INFORMATION: Office hours are 9am - 7pm Please call 931-796-1480 for check-in after 7pm.

VIOLATION OF THESE GUIDELINES: Grounds for ejection from the park without refund The management assumes no responsibility for accidents, injuries or loss from any cause. Note: You are responsible for any and all damages caused by you and/or family.